When openning the CRM shortcut you promptly receive the message "Action Cancelled"
Error log details:
Event ID: 18949
Current active key (KeyType : CrmWRPCTokenKey) is expired. This can indicate that a key is not being regenerated properly. Current Active Key : CrmKey(Id:c2e0c738-dc7a-dd11-b61e-00188b3466e9, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmWRPCTokenKey, Expired:True.....
I recently came across this error a few times. On all occasions I had no luck in sorting it out the usual way:
Start services.msc and ensure thatMicrosoft CRM Asynchronous Processing Service is started.
If like in my case, you find that this service was already running, then save yourself hours of scratching and simply restart the SQL Server housing the CRM database.
I'm yet to find the specific reason behind this error.
Having completed his degrees in Computer Science(Software Engineering) and Information Systems(Multimedia) and most recently, MCP certification in Dynamics CRM. As a Software Developer in Sydney, NSW, Kiavash has been involved in a wide range of development platforms. Kiavash currently offers consulting, software development and web services. His interests in technologies are wide and in no way, vendor specific. A developer may best offer a service without the restriction of a particular framework to adhere to.